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OHQ's documents suffice evidence of a charge that is payable unless they are revealed to be inaccurate. Customer will use its sensible efforts to alert OHQ of any invoice dispute within fourteen (14) days of receipt of a billing, complying with the procedure described in Area 15. If Customer disputes a billing, the invoice must remain to be paid in a timely manner however OHQ will attribute or refund Customer if it is later on fairly established by OHQ or according to the disagreement resolution process detailed in Area 15 that the billing was incorrect and the Client is qualified to a credit or refund.
Such modifications may include, without constraint, changes for the Subscription Fees or Usage Costs for OHQ Paid Providers, changes to the usage allocations included in the Pricing Strategies, and discontinuation of Rates Strategies. (a) Each such alteration will certainly work after sensible advance composed notice is given to Consumer (for instance, by being posted to the OHQ Web Site), other than that any type of such revision that impacts a Selected Paid Service will use to Client beginning at the beginning of a Paid Solution Term beginning no much less than thirty (30) days from the day which OHQ provides notification of such alteration to Consumer in conformity with Section 16.8.
If Client does not terminate its usage of any damaged Selected Paid Solution prior to the reliable day of such alteration, Client will be considered to have actually agreed to such alteration with respect to such Selected Paid Service. (b) If a Prices Strategy selected by Consumer is ceased, OHQ will give Client with affordable advance notice of no much less than thirty (30) days and Client will certainly be given the alternative of selecting a brand-new Pricing Strategy from then-current prices strategies provided by OHQ.
For avoidance of uncertainty, this paragraph does not relate to modifications to the Price Listing, which are attended to in Area 7 (envoy virtual receptionist).1. Consumer stands for that all information given by Consumer and its callers to OHQ (including, without limitation, all call details and details concerning Client's Bank card) is exact, updated and complete at the time it is provided to OHQ
Consumer needs to whatsoever times abide by all regulations, guidelines, criteria and codes suitable about its use OHQ Offerings and the Customer's supply of its services and product to its callers. Client will not utilize any kind of OHQ Offerings to engage in, or to encourage or help others to take part in, any kind of unlawful or deceitful tasks.
If a brand-new Paid Solution Term begins earlier than 3 (3) days after such email is sent, Consumer will certainly incur the applicable Membership Charge for the brand-new Paid Service Term (the ""). The efficient date of such termination will certainly be either (i) the Asked For Discontinuation Day, or needs to Customer not mention an Asked for Termination Date, (ii) the last day of the Last Paid Solution Term.
Where Consumer terminates pursuant to this Section 10.1(b): (i). The Subscription Fees that have actually been pre-paid will certainly be retained and the OHQ Offerings offered to Client till the last day of the Final Paid Solution Term (subject to reinstatement costs under clause 10.3(e)) and the unused balance of the Prepaid Usage Debt will be preserved by OHQ for future use by Client if Customer determines to re-instate or otherwise re-commence the OHQ Solution according to Area 10.3(e); or (ii).
(b) Following termination of any kind of OHQ Service, OHQ will certainly not be accountable at all for responding to calls, taking or delivering messages, or executing any type of other activities about such OHQ Solution. (c) Upon termination of all OHQ Services, OHQ may terminate Client's Account and Client's accessibility to the Account.
(e) Adhering to termination of any type of OHQ Providers, OHQ will have no responsibility to renew or otherwise recommence such OHQ Providers. If OHQ elects (in its discernment) to restore or otherwise recommence an ended OHQ Solutions, OHQ might need that Client pay a reinstatement cost of $30 (to cover OHQ's affordable costs in processing the reinstatement) Details collected by OHQ from Consumer and its customers might be made use of, revealed and shared by OHQ based on OHQ's personal privacy plan as available on the OHQ Site ("") and as might be changed from time to time.
The Controller thus appoints the Processor with regard to processing tasks embarked on during the stipulation of assistant solutions. OHQ and Client acknowledge and concur that the Processor is subject to the adhering to obligations: The Cpu will abide by the appropriate Information Defense Regulations and have to: (a) only act upon the written instructions of the Controller and make sure those acting under their authority do the very same; (b) guarantee that individuals refining the data undergo a responsibility of self-confidence; (c) utilize its finest efforts to protect and protect all individual information from unauthorised or unlawful processing, consisting of (yet not limited to) accidental loss, destruction or damages; (d) make certain that all processing meets the needs of the GDPR and associated Information Protection Regulation; (e) make certain that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the previous consent of the Controller; inform the Controller of any type of designated changes concerning Sub-Processors; they apply a created contract consisting of the exact same information defense commitments as laid out in these Terms; recognize that any kind of failure for the Sub-processor to comply with the Data Security Regulation, the Processor remains completely liable to the Controller for the efficiency of the Sub-Processor's commitments; and assist the Controller in providing subject gain access to and allowing information based on exercise their rights under the Information Defense Laws.
The Controller will accomplish adequate and appropriate onboarding and due persistance look for all Cpus, with a complete analysis of the obligatory Data Defense Regulation needs. The Controller will verify that the Processor has ample and recorded procedures for information violations, data retention and information transfers in position. The Controller will obtain proof from the Cpu as to the: (a) confirmation and dependability of the staff members made use of by the Cpu; (b) any kind of certificates, certifications and policies as described in the onboarding procedure; (c) technological and operational actions used in protecting the Personal Information; and (d) treatments in place for allowing information based on exercise their legal rights, including (but not limited to), subject access requests, erasure & correction treatments and restriction of handling measures.
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